Terms & Conditions

Effective Date: 1 December 2025

​Welcome to Little Raven ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our services and website [www.little-raven.co.uk] (the "Website"). By accessing or using our Website and services, you agree to be bound by these Terms.

1. About Us

  •  Business Name: Little Raven
     Registered Address: London, United Kingdom
     VAT Number: N/A

​2. Our Mission and Vision

Our mission is to strengthen small UK charities by amplifying their voice and increasing their income through meaningful corporate, community, and trust partnerships.

 3. Acceptance of Terms

By using our Website or engaging our services, you agree to comply with these Terms and our Privacy Policy which adheres to the UK General Data Protection Regulation (UK GDPR).

​4. Services Provided

We provide bespoke consultancy services to private sector organisations and third-sector entities, including:

  • Development of fundraising strategies and income generation

  • Development of corporate and community partnerships

  • Trusts & Foundation partnerships

    Detailed descriptions of these services are available on our Website or upon request.

5. Your Rights Under UK Consumer Law

  • You have rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. For example, you can cancel most service agreements within 14 days unless an exception applies.
     

  • If you believe there is an issue with the service provided, please contact us at suzanne@little-raven.co.uk

​​​

6. Privacy and Data Protection

  • We handle personal data in compliance with the UK GDPR and Data Protection Act 2018.

  • For details, please refer to our Privacy Policy

  • By using our services, you consent to the processing of your personal data as outlined in the Privacy Policy

7. Pricing and Payment

Our pricing structure is outlined in our service agreements, tailored to the scope and complexity of the services required. Custom packages and additional services are available upon request.

Payment terms and timelines will be specified in individual contracts. All prices are exclusive of VAT unless stated otherwise.

8. Refunds and Cancellations

Due to the nature of consultancy services, refunds are evaluated on a case-by-case basis. For cancellation terms, please refer to your specific agreement.

9. Intellectual Property

  • All content created by Little Raven, including reports, frameworks, and workshops, is our intellectual property.

  • You may not reproduce, distribute, or use our intellectual property without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Little Raven will not be liable for any indirect or consequential loss arising from the use of our services. Our total liability is limited to the fees paid for the specific service in question.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms. Changes will be effective upon posting on our Website. Your continued use of the Website and services constitutes acceptance of the updated Terms.

13. Contact Us

For questions or concerns regarding these Terms, please contact us at: